Part 1: An Introduction to Avaya Breeze with Andrew Prokop

August 1, 2016 Andrew Prokop

If a picture tells a thousand words, a video must be the equivalent of a novel.  With that in mind, I’ve decided to forgo the typical 1500 written words I would typically use to describe building an Avaya Breeze application and take 16 minutes to show you.
Welcome to the first in a series of videos that explore writing Breeze applications, or Snap-Ins as Avaya calls them.  Each video will build upon the previous to take you from the fundamentals of Breeze to its most powerful tools for developing scalable and highly flexible communications solutions.
If your company is looking for ways to optimize its communications platform, increase employee productivity, and drive up customer satisfaction while finding ways to differentiate its offerings from those of its competitors, you need to understand Breeze.

About the Author

Andrew  Prokop

Director of Vertical Industries

Andrew Prokop has been heavily involved with SIP and VoIP technologies since the late 1990’s. He holds four United States patents in SIP and was on the team that developed Nortel’s carrier-grade SIP soft switch and SIP-based contact center. His software runs in products from Avaya and Genband. Andrew joined Arrow SI three years ago and through customer engagements, users groups, tradeshows, and webinars has been an evangelist for SIP as a transformational technology for enterprises and their customers. Andrew understands the needs of the enterprise and has the background and skills necessary to assist companies as they drive towards a world of dynamic and immersive communications.

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Part 2: An Introduction to Avaya Breeze with Andrew Prokop
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