Part 2: An Introduction to Avaya Breeze with Andrew Prokop

August 2, 2016 Andrew Prokop

Welcome to the second in a series of videos on writing Avaya Breeze Snap-Ins.  In Part One, I introduced you to the Engagement Designer and Admin Console.  I walked you through writing a simple, yet functional Snap-In that made a call and played an announcement. 

Today, I would like to take that Snap-In further by adding the ability to set, retrieve, and manipulate properties for that Snap-In.  Properties and their associated Attributes allow developers to add a level of flexibility in how applications operate at runtime. 

https://www.youtube.com/watch?v=FxHN5dOzwjY

About the Author

Andrew  Prokop

Director of Vertical Industries

Andrew Prokop has been heavily involved with SIP and VoIP technologies since the late 1990’s. He holds four United States patents in SIP and was on the team that developed Nortel’s carrier-grade SIP soft switch and SIP-based contact center. His software runs in products from Avaya and Genband. Andrew joined Arrow SI three years ago and through customer engagements, users groups, tradeshows, and webinars has been an evangelist for SIP as a transformational technology for enterprises and their customers. Andrew understands the needs of the enterprise and has the background and skills necessary to assist companies as they drive towards a world of dynamic and immersive communications.

Follow on Twitter More Content by Andrew Prokop
Previous Article
Part 3: An Introduction to Avaya Breeze with Andrew Prokop
Part 3: An Introduction to Avaya Breeze with Andrew Prokop

Next Article
Part 1: An Introduction to Avaya Breeze with Andrew Prokop
Part 1: An Introduction to Avaya Breeze with Andrew Prokop

Want to learn more?

Contact Us!