Part 3: An Introduction to Avaya Breeze with Andrew Prokop

August 4, 2016 Andrew Prokop

In Part Three of 'An Introduction to Avaya Breeze,' I add DTMF detection as well as decision logic to the Make Call Snap-In created in Parts One and Two of this video series.  Although the use case is simple, the knowledge learned is essential to writing powerful Breeze applications.

 

https://www.youtube.com/watch?v=c8O6zyMi2jk

 

Did you catch parts 1 and 2 of the series? Watch them here:

An Introduction to Avaya Breeze: Part One

An Introduction to Avaya Breeze: Part Two

About the Author

Andrew  Prokop

Director of Vertical Industries

Andrew Prokop has been heavily involved with SIP and VoIP technologies since the late 1990’s. He holds four United States patents in SIP and was on the team that developed Nortel’s carrier-grade SIP soft switch and SIP-based contact center. His software runs in products from Avaya and Genband. Andrew joined Arrow SI three years ago and through customer engagements, users groups, tradeshows, and webinars has been an evangelist for SIP as a transformational technology for enterprises and their customers. Andrew understands the needs of the enterprise and has the background and skills necessary to assist companies as they drive towards a world of dynamic and immersive communications.

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