Part 5: An Introduction to Avaya Breeze with Andrew Prokop

August 17, 2016 Andrew Prokop

Welcome back to An Introduction to Avaya Breeze.  In this video, I show you how to integrate a Breeze Snap-In with a cloud service.  The ability to add RESTful Web Services into Breeze applications allows developers to partner with functionality well beyond that of simple telephony.

 

https://youtu.be/s8g7BiUne78

 

Watch the first four parts of the video series here:

Part One: Avaya Breeze Basics

Part Two: Avaya Breeze Workflow Properties

Part Three: Avaya Breeze Prompts and Gateways

Part Four: Avaya Breeze Call Intercept

About the Author

Andrew  Prokop

Director of Vertical Industries

Andrew Prokop has been heavily involved with SIP and VoIP technologies since the late 1990’s. He holds four United States patents in SIP and was on the team that developed Nortel’s carrier-grade SIP soft switch and SIP-based contact center. His software runs in products from Avaya and Genband. Andrew joined Arrow SI three years ago and through customer engagements, users groups, tradeshows, and webinars has been an evangelist for SIP as a transformational technology for enterprises and their customers. Andrew understands the needs of the enterprise and has the background and skills necessary to assist companies as they drive towards a world of dynamic and immersive communications.

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Part 6: An Introduction to Avaya Breeze with Andrew Prokop
Part 6: An Introduction to Avaya Breeze with Andrew Prokop

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Part 4: An Introduction to Avaya Breeze with Andrew Prokop
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