Webinars

Arrow SI's Instant Insight Webinar Series

  • ASI Emerging Technologies Webinar Series - How To Succeed With Contact Center Analytics55:42

    ASI Emerging Technologies Webinar Series - How To Succeed With Contact Center Analytics

    Arrow SI Emerging Technologies Webinar Series focusing on some of the newer technologies that are impacting our world of UC/CC. In our second episode, join Charlie Trautwein, Arrow SI Solution Archite

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  • ASI Emerging Technologies Webinar Series - NEC Neoface Watch 10148:39

    ASI Emerging Technologies Webinar Series - NEC Neoface Watch 101

    Join Barby Biggs, Arrow SI Solution Architect, and her guests, to talk about biometric facial recognition in today's enterprise. This introduction will talk uncover the basics, as well as some great u

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  • Explore Workforce Optimization with Arrow SI35:17

    Explore Workforce Optimization with Arrow SI

    Join David Lover and Contact Center and WFO expert, Jim Winterberg for an in-depth, webinar discussion about Workforce Optimization (WFO). They'll go through some demonstrations, highlighting the capa

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  • May 2017 Webinar -  Internet of Things: Enhancing the Connected Customer Experience1:01:14

    May 2017 Webinar - Internet of Things: Enhancing the Connected Customer Experience

    Are You Ready for the Internet of Things? There’s no question that the Internet of Things is a hot topic right now. This unprecedented level of connectedness is raising the bar for anyone creating a

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  • A Closer Look at Healthcare Team Engagement1:09:29

    A Closer Look at Healthcare Team Engagement

    Telecommunications has evolved from simple telephony, to Unified Communications, to collaboration, to engagement. During this session, we will examine the technology enabling today’s connected healthc

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  • 2017 Top Healthcare Issues Impacted by Communication Innovations1:02:46

    2017 Top Healthcare Issues Impacted by Communication Innovations

    Trends and Issues Impacted by Communication Innovations We will look at today’s major healthcare industry trends, communication technology innovation’s influence on them, and the business catalysts t

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  • David Lover's 2016 Geek Gift Giving Guide1:02:40

    David Lover's 2016 Geek Gift Giving Guide

    In 2015, David brought you his holiday gift guide via our Insight blog, but this year he took his gift guide live! He and Arrow SI fellow technology geek Kristen Walker, have spent 2016 trying out the

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  • Arrow IoT Integration into Avaya Breeze15:09

    Arrow IoT Integration into Avaya Breeze

    Arrow IoT Integration into Avaya Breeze

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  • Arrow SI's December 2016 Instant Insight Webinar

    Arrow SI's December 2016 Instant Insight Webinar

    David Lover's Geek Gift Giving Guide

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  • Avaya Breeze: Up Close and Personal with Andrew Prokop1:10:44

    Avaya Breeze: Up Close and Personal with Andrew Prokop

    In October's Instant Insight webinar series installment, Arrow SI's Director of Vertical Industries, Andrew Prokop provided a look into Avaya's newest collaboration and app development tool, Breeze. T

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  • Deploying Cloud PBX Using the Skype Operations Framework55:18

    Deploying Cloud PBX Using the Skype Operations Framework

    Arrow SI Microsoft Directors, Patrick Payette and Jonathan Sides joined our November Instant Insight presentation to walk us through the new Skype Operations framework and Arrow SI's approach to imple

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  • Avaya Aura 7.0 - What's New Webinar Slides

    Avaya Aura 7.0 - What's New Webinar Slides

    Aura 7.0—What’s New? Avaya Aura 7.0 became available in August 2015 and we’re still getting to know the enhancements to the platform. From what David Lover has seen, those enhancements are beneficial

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  • WebRTC for Beginners Webinar Slides

    WebRTC for Beginners Webinar Slides

    You have undoubtedly heard about WebRTC and understand that it has to do with real-time communications to and from a web browser, but do you really understand what it entails? This session will help d

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  • Avaya Security Certificates Webinar

    Avaya Security Certificates Webinar

    Avaya is putting the responsibility of choosing, obtaining, installing and renewing expiring certifications on you. Are you prepared for that? David is here to talk you through the basics in understan

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  • TLS Security Certificates - Questions and Answers47:58

    TLS Security Certificates - Questions and Answers

    David Lover and Russell Singer review questions and answers about Avaya's TLS Security Certificates updates.

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  • Workforce Optimization with Arrow SI33:50

    Workforce Optimization with Arrow SI

    Arrow SI's David Lover, Jim Winterberg and Andrew Prokop sit down to discuss Workforce Optimization, or WFO. Get a brief introduction on WFO's capabilities and benefits and how you might want to apply

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  • Instant Insight: Understanding TLS Security Certificates1:11:08

    Instant Insight: Understanding TLS Security Certificates

    To enhance security, Avaya is putting the responsibility of choosing, obtaining, installing and renewing expiring certifications on you. Are you prepared for that? David Lover presented September's we

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  • Data Center Series - Networking: Extending the Reach1:03:44

    Data Center Series - Networking: Extending the Reach

    Networking has undergone a similar transformation to computing in order to support the massive amounts of data being moved from one place to another. Higher line rates and faster interfaces are only o

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  • Data Center Series - Putting on the Wrapper with Security1:04:00

    Data Center Series - Putting on the Wrapper with Security

    This session wraps it all up. The downside of a connected world is the pure number of vulnerable points which can be exploited. For every mobile or IoT device added to the network there is another pot

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  • Data Center Series - The Evolution of Computing1:04:29

    Data Center Series - The Evolution of Computing

    We're bringing you something extra special for the summer months. Starting on June 23rd, we'll be hosting a three month Data Center Instant Insight webinar series that will focus on mainframes, client

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